Let customer reviews bring you more bookings
Automatically collect customer reviews and attract more clients to your salon. Positive reviews are one of the most effective ways to gain new customers for salons and beauty professionals. Reviews are displayed across your online booking page, the booksalon marketplace, and Google—helping you build trust and increase visibility where potential customers are already searching.
93,5 %
Of our customers are happy with the service they receive. Trust is earned, and we work hard to earn it every single day.
New customers won’t book if no one recommends
Without visible reviews, potential customers are more likely to choose a competitor who has them. In the middle of a busy workday, asking for feedback often gets forgotten—and having no reviews can look worse than having a less-than-perfect one.
Booksalon automatically collects reviews after every appointment, so you never have to remember to ask for feedback or chase customers for reviews.
Reviews that work for you
Everything runs automatically—so you can focus on your customers.
✅ Automatic review collection: Review requests are sent automatically after each appointment, both through booksalon and Google.
✅ Reviews displayed where they matter: Your best reviews are showcased directly in the booking experience, helping new customers make confident decisions.
✅ Video testimonials: Highlight customer video reviews that build trust and create a stronger impact than text alone.
✅ Respond to reviews: Thank customers for positive feedback or reply thoughtfully to constructive reviews, showing potential clients that you genuinely care.
Get started in just 3 minutes
Activate reviews
Go to Settings → Reviews → Enable Reviews. You can also connect your Google business profile at the same time.
Automatic review requests
Customers receive a review request after their appointment and can leave a review directly through the link—no login or extra steps required.
Review management
View all your reviews in one place, respond to customer feedback, and showcase your best reviews directly on your booking page.
How reviews work
The customer visits your salon, receives an automatic review request, and leaves feedback — while you can view everything in your dashboard and booking view.
After the appointment, the customer receives a message that lets them leave a review directly on booksalon or Google. Reviews are automatically added to your profile and shown to new customers when they book. You can reply to feedback, highlight your best reviews, and track how your ratings develop — all from one view.
How to get started
1
Book a free demo
Our specialists explain how you can use reviews to attract more customers.
2
Enable reviews
Enable the review feature from settings and connect your Google business profile if you wish.
3
Arvostelut kerääntyvät itsestään
Asiakkaat saavat pyynnön automaattisesti käynnin jälkeen
FAQ
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What is the review tool used for?
With the review tool, you can easily collect customer feedback in one place and use it in your marketing and sales. Customers can also choose to share the same review directly to your Google business profile.
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Does feedback collection work automatically?
Yes. The automatic review tool sends a review request to the customer directly by email or through the booksalon app—so you can collect and display feedback without any manual work.
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What are the benefits of public reviews?
Without public reviews, potential new customers may hesitate to book an appointment. A happy customer is your best marketer.
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Where are customer reviews displayed?
Your reviews are displayed on your booking page and in the booksalon marketplace. The booksalon marketplace already has an average rating of 4.7/5 from 714 reviews. All reviews are genuine and cannot be edited or manipulated to improve the overall rating.

